Paper Key : IRJ************719
Author: Gouri Sanjay Jadhav
Date Published: 07 Nov 2024
Abstract
Real-time bus tracking systems have revolutionized the way passengers access information about bus arrival times. This study investigates the impact of real-time bus tracking systems on passenger experience, focusing on the "Where is My Bus?" phenomenon. We conducted surveys and interviews with passengers and transit agencies, analyzing data from existing systems. Our findings indicate significant reductions in passenger anxiety and wait times, increased satisfaction, and improved transit agency efficiency.
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