Paper Key : IRJ************697
Author: Aditya Bharti,Shivraj Kadam ,Nilesh Deshmukh,Aditya Rathod,Prof. S. A. Gulhane
Date Published: 01 Mar 2025
Abstract
This research explores the emerging landscape of on-demand vehicle care services, focusing on the development and implementation of the 'Wheels to Your Doorapplication. The study investigates the need for digital transformation in vehicle maintenance services and analyzes the effectiveness of mobile-based service platforms. Utilizing a combination of quantitative surveys and qualitative interviews with car owners and service providers, the study assesses the demand, operational efficiency, and user satisfaction. Findings indicate a strong preference for mobile-integrated booking systems and real-time tracking, reducing service downtime and enhancing customer experience. The study concludes that leveraging mobile technologies, secure payment gateways, and efficient scheduling algorithms improves the accessibility and reliability of car maintenance services. The broader implication suggests that digital platforms in the automotive service industry can significantly optimize resource allocation and increase service transparency.
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