Paper Key : IRJ************617
Author: Surendra Ashok Gupta,Viraj Bamne,Ritesh Chaubey,Vivek Vishwakarma,Maya Patil
Date Published: 06 Apr 2025
Abstract
The modern shopping mall experience is often hindered by inefficiencies in food court ordering. Customers typically walk from outlet to outlet, exploring menus and placing orders, which consumes time and causes congestion, especially during peak hours. To address these challenges, we propose a centralized, QR code-based ordering system that streamlines the entire process.Our system allows customers to scan a QR code placed on every table in the malls food court. Upon scanning, users are directed to a unified platform where they can view menus from all participating outlets, compare options, and place orders directly from their smartphones. This eliminates the need to physically visit multiple food outlets and wait in line. Orders are processed through the centralized system and forwarded to the respective outlet, which notifies the customer once the order is ready for pickup. By connecting all food court outlets to a single platform, this solution enhances the customer experience, reduces wait times, and boosts operational efficiency for food vendors. Additionally, this system offers significant time savings for mall visitors, providing convenience and a seamless ordering process through mobile technology.
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