Paper Key : IRJ************429
Author: Komal Nagarkar,Asmita Dhanawade,Asmita Ulaswar,Sneha Powar,Supriya Kagale,Amruta Bhoi
Date Published: 29 Oct 2023
Abstract
The project revolves around leveraging machine learning techniques to analyze the Superstore dataset, perform Exploratory Data Analysis (EDA), and implement clustering algorithms. The goal is to gain valuable insights into customer behavior and optimize the store's operations based on the findings.The Superstore dataset contains information about sales transactions, customer demographics, product categories, and other relevant variables. The first step of the project involves conducting EDA to understand the dataset's structure, identify any data quality issues such as missing values or outliers, and visualize key features. This analysis provides a foundation for further exploration and helps uncover patterns and trends within the data.After completing the EDA phase, the project focuses on customer segmentation. Clustering algorithms, such as K-means, DBSCAN, or hierarchical clustering, are applied to relevant features of the dataset. These algorithms group similar customers together based on their purchasing behavior, demographics, or geographic locations. By segmenting customers into distinct groups, the project aims to gain a deeper understanding of their needs, preferences, and profitability.The final phase of the project involves extracting actionable insights from the clustering analysis. By analyzing the characteristics of each customer segment, the project aims to identify the most valuable customer groups and their specific purchasing patterns. This information enables the generation of data-driven recommendations to enhance the store's marketing strategies, product assortment, pricing, and supply chain management.Overall, the project aims to provide the Superstore with valuable insights and recommendations that can drive improvements in various aspects of their operations. By leveraging machine learning techniques and conducting thorough EDA, the project contributes to optimizing customer satisfaction, increasing sales, and ultimately enhancing the overall success of the Superstore.
DOI LINK : 10.56726/IRJMETS45521 https://www.doi.org/10.56726/IRJMETS45521