Paper Key : IRJ************042
Author: Ehima Christian Chukwuemeke,Odey Nicholas Tochukwu,Ebu Jacob Sunday,Otuole Uchechukwu Emmanuel,Ekwunife Onyeka Christian,Enofe Prince Omo-osagie,Ohiocheoya Regbenien Emmanuel
Date Published: 31 Oct 2023
Abstract
A chatbot or conversational agent aims to make a conversation between both humans and machines. The machine has embedded knowledge to identify the sentences and decide itself as a response to answer a question. One of the main tasks in artificial intelligence and natural language processing is the modeling of conversation. The response principle matches the input sentence from the user. The present technical project consists of developing an expert system for an enquiry desk using Natural language processing, through Artificial Intelligence technology and virtual assistance (Human-machine conversation), transmitting natural language to a server. Often, we tend to spend our time interacting with varied chatterboxes on the web, targeted at such functions or simply amusement. The chatbot has embedded data that helps it acknowledge the users question and supply a solution to that. The departmental inquiry chatbot project is intended to exploit algorithms that interpret user queries and perceive the users message. This technique is an internet application that gives answers to the students question. In this project, I performed a detailed survey on recent works and examined publications from the last five years, which are related to chatbots. Then presented different related works to the subject, and the AI concepts needed to build an intelligent conversational agent based on deep learning models Finally, I presented a functional architecture that will be proposed to build an intelligent chatbot for the department.
DOI LINK : 10.56726/IRJMETS45387 https://www.doi.org/10.56726/IRJMETS45387